🔍 Terms & Conditions

Applicability

All business relationships between GoKarla GmbH, Gormannstrasse 19a, 10119 Berlin hereinafter referred to as vendor – and the purchaser – hereinafter referred to as buyer – shall exclusively be subject to the following General Terms and Conditions in the version which has been valid at the time of placing the order by the buyer.Any deviating terms and conditions of the buyer do not apply, unless the vendor has expressly agreed to their validity in writing.

Conclusion of the Contract

The presentation of the goods in the online shop of the vendor does not constitute a binding offer for the conclusion of a contract. It rather constitutes a non-binding invitation to the buyer to submit an offer to buy to the vendor. An offer to buy is submitted by the buyer to the vendor by an order of the goods displayed in the online shop of the vendor.

An order of the goods presented in the online shop comprises the following steps:

a) Selection of the desired goods by clicking on the respective product.

b) Selection of the desired size by clicking on the button “Select size” (insofar as varying sizes are available and being offered).

c) Adding the goods to the cart by clicking the button “Add to bag”.

d) Entering the voucher code for the grant of a rebate, insofar as the vendor has issued a voucher.

e) Passing on to the shipping and payment process by clicking the button “Checkout”.

f) Entering the e-mail address, the password and clicking the button “Sign In” if a customer account already exists.

g) After the induction of the delivery and payment process according to Point

h) Enter the invoice and delivery details. In the case of an already existing customer account and the entry of the corresponding login details to the customer account, confirm the registered invoice and delivery details by clicking the button “Continue” or, as far as necessary, enter the new invoice and delivery details and confirm this by clicking the button “Continue”.

i)Where the delivery address diverts from the billing address, enter the delivery address and confirm by clicking the button “Continue”.

j) Determination of the method of payment by clicking the payment option “Paypal”

k) Examination of the order, the invoice details, the delivery details, the method of delivery and the method of payment.

l) Confirmation of acknowledgement of the General Terms and Conditions, the right of withdrawal and the data protection policy of the vendor.

m) Binding submission of payment obliging order by clicking the button “Buy Now”.

The trader shall ensure that the consumer, when placing his order, explicitly acknowledges that the order implies an obligation to pay. If placing an order entails activating a button or a similar function, the button or similar function shall be labeled in an easily legible manner only with the words “order with obligation to pay” or a corresponding unambiguous formulation indicating that placing the order entails an obligation to pay the trader. If the trader has not complied with this subparagraph, the consumer shall not be bound by the contract or order.

The buyer can correct input errors in the course of the delivery and payment process at any time and at the latest before sending off the binding order obliging payment through clicking the button “Edit” and getting back to the page where the relevant details of the buyer were given and can be corrected.

Moreover, the buyer can correct input errors in the course of the delivery and payment process at any time and at the latest before sending off the binding order obliging payment through clicking the button “Back”, which is provided in the utilized internet browser, and getting back to the cart, where the buyer’s chosen good/s can be removed from the cart, reduced in their numbers, multiplied or complemented by further goods at any time.

The buyer can cancel the order process at any time by shutting down the internet browser.

When the buyer places an order with the vendor, he immediately receives a confirmation of the order via e-mail. The confirmation of the order does not constitute an acceptance by the vendor of the offer to buy, but a notification to the buyer, which confirms the receipt and the precise scope of the order to the buyer. An effective sales contract between the buyer and the vendor only materializes when the buyer receives from the vendor – in addition to the confirmation of the order – an order confirmation via e-mail. The buyer receives an order confirmation within a processing time of 48 hours after confirmation of the order, if the ordered goods are in stock and available for delivery.

If the ordered goods cannot be delivered on time or at all, the vendor informs the buyer of this within 48 hours after the confirmation of order. If the ordered goods cannot be delivered on time, the buyer may choose to wait for the ordered goods or decide to cancel the order. If the goods cannot be delivered at all, the vendor prescinds from an order confirmation. A contract does not materialize in this case. Payments already rendered by the buyer will be reimbursed immediately by the vendor.

Right to cancelYou have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us [GoKarla GmbH Gormannstrasse 19a, 10119 Berlin, hello@gokarla.io +49 151 5807 1046]  of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired. Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Payment via Paypal and credit cards

Please follow the Paypal instructions after your purchase.Delivery / Shipping costs

1. Shipping within Germany and EU Countries, incl. the UK, is provided via DHL Standard. International orders (outside the EU) will be shipped after consulitation of our sales team via hello@gokarla.io. www.gokarla.io bears the risk of transportation.

2. The merchandise will be ready for shipment two days after your order was placed at the latest. Upon dispatch, your parcel will arrive in one to four business days, depending on the shipping method and the destination, unless it was agreed otherwise.